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Each of our vacuum models has specific compatible parts. Check your vacuum’s model number (usually found on the bottom or battery compartment) and visit our Parts & Accessories section to find batteries, chargers, and filters designed for your specific model. If you need help identifying your model, email us at hello@homeikastore.com with a photo of your vacuum.

Warranty and return policies are determined by the retailer where you purchased your Homeika product. For Amazon purchases, standard Amazon return policies apply. For specific warranty questions about your vacuum, please contact us with your purchase date and model information, and we’ll help direct you to the right support channel.

Battery performance can decline over time with regular use. First, ensure your charger is properly connected and the charging indicator light is on. If your vacuum is older than 12-18 months with frequent use, you may need a replacement battery. We offer genuine Homeika replacement batteries for all our cordless vacuum models. Contact us if you need help troubleshooting.

For optimal performance, empty the dust cup after each use and rinse filters every 2-4 weeks depending on usage. Replace HEPA filters every 3-6 months for best suction and air quality. Regular maintenance extends your vacuum’s life and maintains powerful cleaning performance. Replacement filters are available in our Parts & Accessories collection.

For commercial, wholesale, or bulk order inquiries, please email us directly at hello@homeikastore.com with details about your needs. We’re happy to discuss volume pricing and product recommendations for businesses, property management, or resale purposes.